RETURN Policy

Return / Refund Policy

Last updated 02/01/2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at sales@renyson.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your RMA number provided and mail your return to the following address:

Renyson

Attn: Returns

RMA #

6531 Phoenix St

Las Cruces NM 88012

Return shipping charges will be paid or reimbursed by us. We strongly recommend that you use a trackable method to mail your return sent by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 20 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

Used products

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

A $100 restocking fee will be charged for all returns in excess of $750.
Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

915-261-0796

sales@renyson.com